Shipping & Delivery

We dispatch our own unbranded stock and offer international shipping where available. Coverage can vary by destination and item; if we cannot ship to your address, checkout will let you know or we will contact you and refund the order. We do not ship or handle any vehicle — only accessories and travel gear.

Shipping is priced in USD and shown before you pay:

• Standard shipping — a flat $12, applied at checkout.
• Grand Touring members — free priority shipping.
• Cruise Club members — priority handling on dispatch.

Orders are usually processed within 1–3 business days. Estimated delivery after dispatch:

• Domestic and nearby regions: around 3–7 business days.
• Other international destinations: around 7–20 business days, depending on carrier and customs.

These are estimates, not guarantees; carrier and customs delays can occur.

Once dispatched you receive a confirmation email with tracking where the carrier provides it. If tracking has not updated for several days, contact support@ecolcars.shop and we will follow up with the carrier.

Prices are in USD and exclude import duties, taxes and customs charges that the destination country may apply. Where these apply, they are the recipient's responsibility and are collected by the carrier or customs authority. Please check your local rules before ordering. We declare shipments accurately and cannot mark parcels as gifts or under-declare value.

If your parcel is lost in transit or arrives damaged, contact us within 14 days of the expected or actual delivery date with your order number and, for damage, a photo. We will investigate with the carrier and arrange a replacement or refund where appropriate. See also our Returns & Refunds policy.

Please enter your delivery address carefully. We are not responsible for orders delayed or lost because of an incorrect or incomplete address. If an order is returned to us as undeliverable, we will contact you to rearrange delivery (a further shipping charge may apply) or refund the items. Last updated 13 July 2026.